Husbands Bosworth Parish Council

Serving the people of Husbands Bosworth

New Central Access Point for urgent mental health needs


New NHS central access point for urgent mental health needs

Telephone number: 0116 295 3060

What is the central access point?
The mental health central access point is a 24/7 telephone contact point for people with urgent mental health needs. The aim of the central access point is to consider an individual's needs and route them to the right support.

Who is the central access point for?
Anyone of any age who lives in Leicester, Leicestershire or Rutland and has an urgent mental health need can contact central access point directly. Health and social care professionals can refer people who need urgent mental health support to the service.

What happens when someone calls the central access point?
Calls are answered by call handlers and triaged by mental health clinicians who assess the urgency and the caller's needs and determine the most appropriate outcome. If an individual requires an assessment, they will be navigated to the appropriate service.

Is the central access point an emergency service?
No. If people have immediate, serious and life-threatening emergency mental and/or physical health needs they should attend A & E or call 999 for the appropriate emergency service.

Posted: Tue, 05 May 2020 11:03 by Sarah Mason

Tags: Covid-19, Local